My faith in humanity has not quite been restored, polished slightly, but not fully restored.
I phoned the Dean of the College of Graduate and Continuing Studies at my school this morning. He promised me I was his top priority. He took it upon himself to ensure my file was in order and when he called me back about an hour later it was to inform me I was fully admitted and that my money would be replaced in my account.
A huge weight has been lifted from my chest knowing this whole sordid affair is at its end. Yet I still feel somewhat cheated. The matter apparently had to involve a Dean, and all he did was get these people to do their jobs. I was lied to, blown off, treated like an imbecile, and all this caused me quite a bit of undue stress. Yet everything is supposed to be alright now that the boss stepped down from the pedestal to tell everyone to get back to work? It may be a small victory, but it feels very hollow.
My gut tells me something more needs to be done or said to someone. Maybe once I’ve slept on it the internal matter will either resolve itself or come to its conclusion.
College is a business. There is no way around it anymore. What astounds me is that higher education refuses to admit it.
Students are customers, and should be treated as such. A college education is quite possibly one of the most expensive “items” on the capitalist market and students are treated as so much idiotic garbage. I am 29 years old and have been treated like I am 12 twice now by my institution.
The first was when I tried to get a private loan because the private institution I attend is extremely expensive. The loan had to be verified by the school and initially it was. When I received the check it was mysteriously $3000.00 short. I immediately went to the financial aid office in a storm demanding an explanation. All that I received was treatment like I am a twelve year old in need of a spanking for dipping into dad’s wallet once too often, a guilt trip for asking for the extra money in the first place, and I was told, “well at least you won’t have to pay all that extra back.” All I could think was, “Did this jaba the hutt looking woman really just treat me like that?” These people’s mistake cost me: rent, utilities, and my car insurance for four months.
The second time was all in the last two weeks. I decided to transfer to the night school at my university. I enrolled in classes and they told me at the time I would not have to fill out an application or pay the applicant fee. I was traipsing through my online account checking for my end of semester grades before Christmas and found a discrepancy. On my financial aid profile it had originally listed four separate sources of funding: a Pell and Missouri Access grant, and an unsubsidized and subsidized Stafford loan. This profile has shown these sources and the amount they were awarding me has stayed the same since the end of Summer 07. Mysteriously enough, my profile now showed the grants (the ones I don’t have to pay back) gone. Just wiped away like they were never there. (more…)